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Calidad y excelencia

Book Details

Este texto está dirigido a aquellas personas que quieren introducirse en el mundo de la gestión de la calidad y la excelencia en las organizaciones. Se ha diseñado para que pueda ser utilizado como manual docente en asignaturas relacionadas con la gestión de la calidad en las distintas titulaciones universitarias, tanto del ámbito de las ciencias económicas y empresariales, como de las ingenierías. Sin embargo, su utilidad no se limita al ámbito universitario, ya que su carácter práctico puede convertirle en una herramienta útil para directivos y profesionales que estén iniciando su formación en el campo de la gestión de la calidad y deseen aplicar herramientas de mejora en sus organizaciones. Este manual pretende ayudar a entender el funcionamiento de la gestión de la calidad y su vinculación con los principios de la excelencia empresarial. Para ello, junto con los planteamientos teóricos, se proporcionan numerosos ejemplos y actividades prácticas que permiten analizar la aplicación de la teoría a la realidad de las empresas y las organizaciones. Se incluyen también enlaces a recursos audiovisuales que están disponibles en Internet y que permiten desarrollar los contenidos de los capítulos o conocer alguna aplicación práctica de los mismos.

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  • Author/s Miranda González, Francisco Javier / Mera Chamorro, Antonio / Rubio Lacoba, Sergio
  • ISBN13 9788416383535
  • ISBN10 8416383537
  • Pages 320
  • Published 2016
  • Language Spanish
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Calidad y excelencia

Calidad y excelencia

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18,52€ 19,50€ -5%
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