Welcome is a course for people working or planning to work in the tourism industry at the lower intermediate to intermediate level. It covers a range of work areas--hotels, restaurants, travel agencies--and focuses on the employees dealing with customers in a variety of typical situations. The course contains 50 90-minute lessons on double page spreads so it is easy to use. The 50 units are grouped into ten thematic modules. The course develops all four skills: listening, speaking, reading and writing, but places particular emphasis on getting students to carry out realistic and engaging communicative tasks. The Student's Book, which is in colour, is accompanied by a Teacher's Book and the audio material is available on both cassette and CD.