Aimed at specialists and non-specialists who are either studying for or working in international business, this book provides materials to develop listening and speaking skills. It covers business situations and associated functional and structural language items. This edition places more emphasis on socially-oriented topics, such as "receiving visitors" and "making visits and appointments". It is divided into two parts: communication skills, describing product features, company hierarchies and graphs, and language development, considering tenses, question formulation and modals. An accompanying cassette is also available (ISBN 0-13-042557-5).