"You have to be able to say, 'Where is this person coming from?' he says. 'What makes them tick? Why are they excited or frustrated by something that is happening, whether it's about computing or beyond computing?' There's far more to McCracken's outstanding piece. Nadella gave him a close and honest look at both himself and Microsoft, and the result is a fun must-read." --Ben Kerschberg, Forbes"Nonviolent Communication connects soul to soul, creating a lot of healing. It is the missing element in what we do." --Deepak Chopra, author of How To Know God"Upon becoming Microsoft CEO, Satya Nadella asked his top executives to read Marshall Rosenberg's Nonviolent Communication. . . . If empathy as a measure of emotional IQ is a predictor of success, then Nadella hit the nail on the head by inculcating the corporate giant with the trait from top to bottom. Why else is empathy important? Microsoft is both a services and a product company, and its offerings have to resonate with users. Nadella states: 'You have to be able to say, "Where is this person coming from? What makes them tick? Why are they excited or frustrated by something that is happening, whether it's about computing or beyond computing?"' --Harry McCracken, Fast Company"Dr. Rosenberghas brought the simplicity of successful communication into the foreground. No matter what issue you're facing, his strategies for communicating with others will set you up to win every time." --Anthony Robbins, author, Awaken the Giant Within and Unlimited Power"Marshall Rosenberg'sdynamic communication techniques transform potential conflicts into peaceful dialogues and create compassionate connections. I highly recommend this book." --John Gray, Ph.D., author of Men are From Mars, Women are from Venus"The 1 Book That Transformed Microsoft's Culture from Cutthroat to Creative." --Microsoft CEO, Satya Nadella, Inc Biografía del autor Marshall B. Rosenberg, PhD (1934?2015) founded and was for many years the Director of Educational Services for the Center for Nonviolent Communication, an international peacemaking organization. During his life he authored fifteen books, including the bestselling Nonviolent Communication: A Language of Life (PuddleDancer Press), which has sold more than one million copies worldwide and has been translated into more than 30 languages, with more translations in the works.Dr. Rosenberg has received a number of awards for his Nonviolent Communication work including:2014: Champion of Forgiveness Award from the Worldwide Forgiveness Alliance2006: Bridge of Peace Nonviolence Award from the Global Village Foundation2005: Light of God Expressing in Society Award from the Association of Unity Churches2004: Religious Science International Golden Works Award2004: International Peace Prayer Day Man of Peace Award by the Healthy, Happy Holy (3HO) Organization2002: Princess Anne of England and Chief of Police Restorative Justice Appreciation Award2000: International Listening Association Listener of the Year AwardDr. Rosenberg first used the NVC process in federally funded school integration projects to provide mediation and communication skills training during the 1960s. The Center for Nonviolent Communication, which he founded in 1984, now has hundreds of certified NVC trainers and supporters teaching NVC in more than sixty countries around the globe. A sought-after presenter, peacemaker and visionary leader, Dr. Rosenberg led NVC workshops and international intensive trainings for tens of thousands of people in over 60 countries across the world and provided training and initiated peace programs in many war-torn areas including Nigeria, Sierra Leone, and the Middle East.He worked tirelessly with educators, managers, health care providers, lawyers, military officers, prisoners, police and prison officials, government officials, and individual families. With guitar and puppets in hand and a spiritual energy that filled a room, Marshall showed us how to create a more peaceful and satisfying world.